Docket Printing Customisations

Do you use a docket printer at the Point of Sale?

Printing receipts on a thermal docket printer can be a more cost-effective and environmentally friendly option than printing full-sized A4 invoices. And equally importantly – it is usually faster, saving valuable seconds and enhancing the customer experience.

ProfiitPlus and Alchemii allow a range of customisations around the way that your dockets are printed. The screenshot below shows the settings that are available to be configured.

These settings can be accessed by navigating to POS Control | System | System Parameters, then clicking on the Docket Printing button. Most of the options are fairly self-explanatory, but for further clarification you can hover your mouse cursor over each setting to see a “hint” (within the software – not the screenshot!).

A couple of extra options are available via the Receipt Settings tab.

You can select the default type of receipt to print (Invoice or Docket) for each type of sales transaction. For example, it is common to print a Docket for “cash” customers, and an A4 Invoice for account customers.

What’s more, you can even add a message at the bottom of your dockets. This can be a great way to raise awareness about your current promotion.

If you have any questions around Docket Printing, please refer to the Knowledge Base or feel free to give our Support Team a call and have a chat!

Foresiight Professional Services

Foresiight Professional Services

As a Foresiight customer with an active software subscription, our regular help desk services are available to you as part of your annual Support Agreement. In addition to these standard inclusions in your Support Agreement, Foresiight also offers a range of specialised Professional Services.

For businesses that are looking to further enhance their use of the software, our Professional Services are the key to getting the most out of your systems. We help you to drive continuous improvement – streamlining processes and introducing efficiencies in order to gain a competitive edge.

Foresiight Professional Services are available for purchase in blocks of 10 hours. Your package can be used in increments of just 15 minutes for a wide range of services such as:

  • Business process consultancy
  • Document design customisations
  • Custom Excel reports / SQL queries / BI dashboards
  • User training
  • Reporting and analysis
  • Custom software development
  • Technical services
  • System maintenance, data archiving & purging
  • Accounts research/investigation
  • System security audits

Each package remains valid for up to 12 months, giving you plenty of time to plan for your consultancy needs.

If you’re not sure where to begin, we can review your current processes and look at opportunities for improvements. We can then design a consultancy plan together that will help you to take the next steps in your business growth.

Email or call us today on (07) 3356 2772 to find out more.

Automate your online business with Foresiight

Automate your online business with Foresiight

Trading online?  ProfiitPlus offers an automated eCommerce interface with major eCommerce platforms.

You’ve built up your business, you have a strong brand, a good reputation and you sell great products.  Now you need another sales channel to take advantage of all that hard work and spread the word beyond your physical location.  eCommerce is the answer.

Grow your business with an online presence

Online sales are becoming an integral part of many traditional bricks and mortar businesses, but often this brings with it the burden of manually maintaining stock information and sales transactions across multiple systems.  An online sales channel should increase your revenue and customer base, not your work load!

ProfiitPlus (and Alchemii) business management software can be linked directly to your online store with our purpose-built eCommerce Interface module.  Automatically publish stock updates to your website including descriptions, pricing and inventory levels.  Once a customer makes a purchase online, a Web Order is automatically created in your ProfiitPlus system, ready for your staff to pack and send.  No more double handling of data – keep your inventory always up to date. And keep your customer sales history all in one place, no matter where they transacted – online or in store.

The eCommerce Interface add-on module has been built to integrate with two popular eCommerce Systems, Magento and Neto, giving you the freedom to choose the platform that best suits your business’ needs.

Magento is a mature eCommerce platform, used by a huge number of online businesses both in Australia and throughout the world. Magento Community Edition is open-source, meaning Web designers can implement the core system and then extend its functionality by writing custom modifications or adding plugins.  A marketplace is available with an enormous number of plugins and extensions, providing popular functionality such as Payment Gateways and Shipping Extensions.  Many integrations are also available for more specific features such as email marketing and social media.

The possibilities are endless with Magento, but this can come at a cost – the work involved to design and deploy a heavily customised Magento eCommerce system can be significant, so most Web Developers will tend to charge a little more than you might spend on some other more basic platforms.  Still, this is a great solution for established businesses looking to build upon an online sales platform that allows maximum flexibility, and is based on proven and widely-supported technology.

A commercial (non-open source) version of Magento is also available for businesses with even more advanced eCommerce requirements, typically larger groups and enterprises.

Neto differs significantly from many other platforms in that it is provided entirely as a Software-as-a-Service solution, meaning the eCommerce software environment is hosted on Neto’s own servers.  As a business using Neto, you pay a regular monthly subscription fee for the use of the software as well as the hosting and maintenance services.

The SaaS nature of the Neto product means that the time to get up and running can be very short indeed.  A sample site can be setup and launched in less than an hour, after completing just a few simple forms with some details about your business.

A number of modestly priced site templates are available “off the shelf”, providing a quick and easy way to apply some colour and an impressive look and feel to your site.  Of course, a polished and professional site will require some help from a specialist web designer.

The Neto Marketplace provides a host of optional add-on features such as payment gateways, marketing, analytics and shipping integrations.  Another key Neto feature is the eBay integration, allowing you to manage your eBay listings and Orders all from within the Neto ecosystem.  Both eBay Orders and Neto Orders flow in to ProfiitPlus via the eCommerce Interface module, combining with your traditional in-store and phone order sales to give you true multi-channel sales capability.

Whilst the Neto system is perhaps not quite as flexible as some others, it has more than enough features out of the box to suit most retail and wholesale businesses, and the list of core features and add-ons is growing constantly.  Another bonus is that you are dealing with an Australian business, developed and supported right here in Brisbane (just like Foresiight).  For these reasons and more, Neto has rapidly become one of the most popular eCommerce platform choices for Australian businesses.

Whatever your business requirements, wholesale (B2B) or retail (B2C) – there is a solution to suit. Talk to your Foresiight Support Consultant today if you would like to know more about how to get the most out of your online presence.

Contact Us today for more information!


Annual Support – What it really means to you

Annual Support – What it really means to you


Do you know the benefits of maintaining your ProfiitPlus or Alchemii Support Agreement?

ProfiitPlus, Alchemii, StockMate, and JobMate together make up a comprehensive Business Management System – this really is a huge software suite with a lot of modules, add-on’s, and customisable features – designed to suit a wide variety of industries.  Understanding how to get the best out of this system, and using it to drive your business ahead, is something that takes time.

With your Software Support Agreement, you have a group of locally based experts waiting to assist you with your questions.  Whether it’s simply not knowing where to perform a task, looking for some advice on reporting, or changing configuration settings – most of your support questions can be answered either immediately or within a short period of time.

As you would be aware, not every computer or application runs smoothly 100% of the time.  With wired and wireless networks, a wide range of Server and workstation Operating Systems and storage devices as well as as a mixture of LAN, WAN and VPN connections, something, somewhere is bound to go wrong at some point in time.  But when it does, we are here to help you get back up and running as quickly as possible.

As a registered Support customer, you are also entitled to priority Support Services and discounted rates on training sessions and Technical Services.  Support customers also have access to our online Support Centre, with a large assortment of User Guides, Release Notes, and other useful documentation.  If you are not already making use of our Support Centre, you’re missing out!  Please contact us immediately to request access.

In addition to the support services you receive as part of your annual support fee, you are also entitled to a minimum of two upgrades per support year, installed for you by our team during business hours free of charge.

Our regular software release cycle means that a large number of new features, enhancement requests and bug fixes are released each month.  So how can you stay on top of these new features and ensure your system is not left behind?  Regularly catch up on the Release Notes in your Support Centre ( and if something grabs your attention, just drop us a support ticket to book your upgrade!  In coming months we will also be extending our emails to include regular release notifications and feature highlights.

Thanks for being a valued Foresiight customer, and we look forward to hearing from you soon.

Server Maintenance Promotion

Server Maintenance Promotion


Foresiight Server maintenance

Many businesses invest in their server’s initial setup and then neglect to perform ongoing server maintenance to ensure that their business data and hardware are performing optimally.  As with any piece of equipment, regular servicing and maintenance are required, however many businesses don’t have the technical staff available to undertake complex reviews of their system’s security and performance.

Foresiight’s team of IT professionals are highly skilled and experienced in all aspects of IT including server maintenance.  Each of our technicians are highly knowledgable in ensuring optimal server performance for running ProfiitPlus, allowing you to not only have a server that performs at its optimal speed, but they will also be able to assist you in ensuring your ProfiitPlus system will continue to perform as efficiently as possible.

Our Direct Debit arrangement provides you with an affordable monthly payment option and we will waive the annual fee on all new server maintenance agreements.

Weekly Server Maintenance Checks include:

  • Checking backup results
  • Reviewing virus activity and performing antivirus software updates
  • User security checks
  • Review hardware error logs
  • Review software / operating system error logs
  • Installation of operating system patches and updates
  • Monitoring disk space and performance
  • Checking that all users, groups, computer names, domain controllers are still current and being used
Foresiight Server maintenance plans start from as little as $120 per month!
Call us on 07 3356 2772 now to ensure your business is protected
Review Your Backup – It’s not a “Set & Forget” Process

Review Your Backup – It’s not a “Set & Forget” Process


Have you checked your backups lately?

It is important to remember to review your backup regularly.  Backups are not a set-and-forget solution and they need to be continually monitored and tested to ensure that your data is being backed up correctly.  Assuming your backup is being successfully completed can lead to disaster when you least expect it.

One of the many reasons you may need to review your backup is if your system has recently been changed from “Desktop” database mode to “Client-Server” database mode.  If you are not doing a full backup and are backing up only your ProfiitPlus data folders then there is a likelihood that your data may inadvertently be missed from your daily backup.

When using “Client-Server” mode there is a high likelihood that the physical disk location of your data has also changed.  It is vital that you ensure, therefore, that the correct folders are included in your daily backup.  Whilst a daily backup need only consist of your data files, a regular backup of your entire ProfiitPlus folder will ensure your system can be restored quickly and easily, with minimal downtime.  Remember to take a backup offsite or invest in a remote backup service.

Some popular backup applications include:

If you aren’t sure, give Foresiight a call today – we are always happy to offer advice on backup solutions.

Did You Know?  Shelf Talkers

Did You Know? Shelf Talkers

ProfiitPlus Tip of the Month

So now you’re all over the Advanced Promotions and standard promotions and everything is on sale.  So you can write signs to show things are discounted, sitting down all night with your paper and a marker, or you can print professional quality shelf talkers directly from ProfiitPlus!

Creating your talker

In Administration – go to Stock | Manage Promotions | Shelf Talker Display/Designer to view existing talkers and add new designs.  Note that it is recommended that you start from a template if you have one installed already.  Creating designs from scratch will require some skill in document designer.  Shelf talker preformatted designs are available from $220 inc GST.  To add a talker, click the Add button and give the talker style a unique code – you can just use sequential numbers or you can use other naming conventions, eg. size – A4, C6, etc.  Click OK and enter a description for the Shelf Talker and click the Designer button.  The wizard will be shown where you can choose the default printer for the design, select the printer and click Next.  On the next screen you will see a large number of template sizes for Avery media.  You can select one of these paper sizes or click (user-defined) at the top of the list and click Next.  If you selected User Defined, you will need to enter the page, column, margin, etc. settings:

Shelf Talker Designer - Specify Media Size

Get out your trusty ruler and measure your media, or determine your preferred size for the document.  If you are using an A4 sheet, you can halve or quarter this and enter the number across and down in the “Number” settings.  Click “Next” and note how many shelf talkers are to print per page.  Your label editing screen will show a box with “Double-Click here to fill the label with data” – you can double click on this box and delete the sample line.  Click the New Paragraph button – if you simply want to type text you can type the text in double quotes, or go to the “Text” tab and enter your text, press Line Feed to create a new line.  When your text looks how you want it, simply click the insert button to format it for the designer.  Click OK to go back to the previous screen and format your paragraph or add another.

Shelf Talker Design


Add another paragraph and in the Variables/Fields box, expand “Variables” to see a list of all ProfiitPlus fields available in the Design.  You will find a large number of fields, including stock and shelf information, standard and promotional pricing, start and finish dates and all of the complexities included in the Advanced Promotion Setup.  Simply double click any of these fields/variables to add them to the design.  You can add Text first by going to the text tab, then add a variable at the end of it.  Click OK to return to the paragraph properties screen.  You can now select the lines individually to apply custom formatting to each of the lines or change the justification/layout.

Shelf Talker Fields

On the right hand column you will see the properties of each field.  You can go through each of these and change font colours, sizes, justification, frames and more.  You can wrap text so it doesn’t get truncated at the end of each line, or set appearance conditions and conditional formatting, which is recommended only for advanced users.  Set your formatting as required for each line added to the paragraph.  Once complete you can click and drag the edges of the text box to resize it, hold and drag to move it, etc.  You can add images by clicking the “Picture” button and dragging your mouse to indicate the size and placement of the image.  Browse for the file and click Ok.

Shelf Talker

Happy with your designer?  Click save to save the layout and close the designer if you’re happy.  You can now specify the shelf talker code in the individual promotions and/or promo lines on your sale.  Not happy?  You can continue to make changes to the design or contact Foresiight to discuss a custom shelf talker to suit your store layout/business.


ProfiitPlus Advanced Promotions

ProfiitPlus Advanced Promotions

Advanced Promotions


The supermarkets are often the leaders in retail trends and it has been some years since supermarkets began offering advanced multi-buy style promotions and many other retailers have followed. With “Buy one, get one half price” style promotions on every store window, if you’re not keeping up you’re often not viewed as providing value to your customers.  Customers are attracted to savings and multi buy savings drive purchasing that that may not occur otherwise.  The perceived value of these promotions is often irresistible for the consumer.

Advanced Promotions Overview


Creating a new promo is simple, just enter the description of the promotion and the dates the promo is applicable for.  An end date is not required if the promotion is permanent or ongoing.  You can customise this further and offer the promotion only to selected customer classes.  To facilitate the quick queuing and selecting of Shelf Talkers, select the default talker style for this promotion.

Advanced promotions in ProfiitPlus allow supermarket style promotions to be used with ease.  Compete against the big players with automated promotions and multi buys


advanced multi-buys


Advanced promotions can be found in the Advanced Multi-Buys tab in the promotions screen.

Advanced promotions in ProfiitPlus

A wide range of options are available for your multi-buy promotion, you the first is step is to select what item or items attract the discount, bonus or promotion.  You can select a single item, use Link Codes (link codes are setup on items individually and allow a group of items with no other common link to be grouped for promotion), select an entire product group or a sub group.  The above shows a specified item of a POS Printer.  The pricing specified for the single item indicates that if you buy two of this item you get a 10% discount.


Advanced promotions in ProfiitPlus

The above image shows a more advanced promotion where any product in a product group is purchased.  The promotion style allows the buyer to purchase two items in the consumables group and receive any 1 item in the same product group for a price of $6.

You can offer many styles of promotion, including buy one get one free, buy X for $X, buy an item and get something else for free.  The promotions are limited only by your imagination.


To purchase Advanced Promotions, contact Foresiight Today.  For the month of January and February you will get an hour of training on promotions FREE when purchasing the advanced promotions module!

Small Business Digital Grants Program

Small Business Digital Grants Program


Small Business Digital Grants Program

The Small Business Digital Grants Program can assist small businesses to access digital technologies and services to help them work smarter, engage with the global economy and make the most of online business opportunities arising from digital disruption.

Available funding

Matched funding of up to $10,000 (excluding GST) may be provided to eligible businesses for the purchase of hardware, software and services (such as digital coaching). The minimum grant funding is $1,000. The business must show how the digital technology or service purchased and adopted will enhance the digital capabilities of their business, and help them to be more competitive and employ more staff.

Applicants must not begin the project or pay for the product(s) or service(s), in part or full, without confirmation that the project has been approved.

Eligibility criteria

To be eligible the business must:

  • have fewer than 20 employees at the time of applying for the grant
  • have an Australian Business Number (ABN) and be registered for GST
  • have Queensland headquarters
  • have a turnover of $2 million or less in the last financial year
  • not be insolvent or have owners/directors that are an undischarged bankrupt.

Only 1 application will be accepted from an individual ABN or a financial beneficiary of a business.

Successful applicants cannot reapply for funding under this grant program in future rounds.

Your business must also be in a financial position to pay up front for the approved product(s) and or service(s) in full. If successful, approved applicants will then be reimbursed after submitting supplier invoices and proof of purchase.

To apply or find out more, visit the Queensland Government Website.

Automate Your Online Business



Online trading is becoming an integral part of many traditional bricks and mortar businesses, but often this brings with it the burden of manually maintaining stock information and sales transactions in multiple systems.  An online sales channel should increase your revenue and customer base, not your work load! ProfiitPlus and Alchemii can be linked to your online store with our purpose-built eCommerce Interface module.  Automatically publish stock information to your website including descriptions, pictures, pricing and inventory levels.  Once a customer purchases a product online, a Web Order is automatically created in your ProfiitPlus or Alchemii system, ready for your staff to pack and send.  No more double handling of data – keep your inventory up to date and keep your customer accounts and purchasing history all in one place. Contact Us today for more information!

Tip of the Month

December 2017 Hot Tip

ProfiitPlus is constantly evolving and you may not be aware of some of the newer (or older!) features.  The ProfiitPlus team are gathering what they think are some great hints and tips for ProfiitPlus & Alchemii to keep you up-to-date with feature additions and changes.

This month we’d like to cover the ProfiitPlus freight tracking feature.  ProfiitPlus now features the ability to add consignment notes and tracking links to your invoice header.  The Freight Tracking features can be enabled in a few quick and easy steps.

Foresiight recognised in top 10!

Foresiight recognised in top 10!

CIO Outlook Top 10

Foresiight has been recognised by the APAC CIO Outlook as one of the top 10 most promising POS Solution Providers of 2016.

APAC CIO Outlook states: “The list features some of the most credible POS solution providers who ensure convenience, efficiency and customer satisfaction who strive to render state of the art products that will leave an indelible mark in the market.”

Foresiight is proud to accept its spot in the Top 10 and will continue to strive to meet the growing needs of Australian Business.

Click Here to read the article in full.

Book your end of year spot now!

Book your end of year spot now!


End of Financial Year is a busy period in every business and to ensure everyone is able to obtain the training and consultancy they need, we are now taking bookings for limited end of year training sessions over the June/July period.  These spots are filling up fast and are limited to one per day, so contact us to book-in now.  All training and consultancy is offered at $176/hr inc GST and scheduled sessions can cover any aspect of EOFY, including stocktaking, BAS, End of Year closing adjustments, etc.  Don’t leave it until the last minute to realise you’re not sure how to complete your stocktake!  Review the support documentation now and book your training ahead of time so you don’t miss out.  Indepth support calls (longer than 15mins) on end of year procedures are not covered by your support agreement.

Email Us now to book!

Drowning in Paperwork?

Drowning in Paperwork?



Drowning in Paperwork? It’s time to go paperless. Sniip our sister company recently undertook a voluntary audit of their financials and the accountants loved the ability to access a copy all invoices, contracts, etc. directly from within ProfiitPlus.

It also resulted in a reduced audit fee. Accountants and bookkeepers alike love the ability to review documents on the fly. Not to mention your bit to help reduce your environmental footprint and reduced stationary costs.

Call or email Foresiight now to cut your paper storage to shreds!