Management Team
Steve Williamson
General Manager
Steve has spent the past 20 years working in and around technology and software in business, including the automotive industry as well as large-scale system rollouts in the education sector. Many of Steve’s years in this area have been spent with the Foresiight team, working closely with our customers across a range of industries.
Steve has been involved in the operation of numerous businesses, giving him an intimate understanding of the challenges that Australian business owners face and the great opportunities that exist with the rapid growth of technology.
As General Manager, Steve oversees all areas of the business in his role including software implementation, development, sales and support. Steve still regularly assists business owners and managers on-site with consultancy sessions, and mentors our staff to maintain the high standards of service expected from the Foresiight Team.
Follow: https://www.linkedin.com/in/steven-williamson-747a6222/
Ian Whiting
Group CEO
Ian is the CEO of Vela APX and a director of the companies in the region. Prior to this role, he has held numerous executive positions in IT companies ranging from global organisations, to startup and channel operators in the Asia Pacific region. Ian is a Certified Practicing Accountant (CPA) and holds degrees in business and IT.
Ben Dowling
Group CFO
Ben is the CFO for the Vela APX group of companies, overseeing all financial operations for the group and business acquisitions and integrations through continued growth. Holding degrees in Accounting and Economics and as a member of Chartered Accountants Australia, Ben also brings over 11 years of experience in the commercial sector, holding various roles in accounting, finance and M&A.
Departments
Development
Foresiight conducts all development in-house to ensure the integrity of our software is managed as closely as possible. This allows the in-depth knowledge of the product to remain within our organisation as well as allowing custom development and industry-specific features to be integrated seamlessly. With a local team comes local knowledge – our Development team understands the needs and trends of Australian business and these needs are at the core of our development path. The result is some of the best business management software Australia has to offer.
Implementation
Foresiight understands that implementing a new software package can be daunting and our transition plan is designed so that we encompass all that is required – including data conversion, software customisation and user training. Our very experienced team will hold your hand through this entire process to ensure a smooth transition. With a full implementation and rollout plan customised to your business needs, you will always have a full understanding of how the implementation is progressing. Our experts take everything they have learned across many industries, and use that knowledge and those processes to help your business become more efficient and more profitable.
Software Support
Foresiight understands the importance of speaking to a real person when it comes to customer service. We have retained our ‘old-school’ mentality to support, which allows your issue to be dealt with quickly and precisely. Using remote help, we can see your screen and guide you through troubleshooting any problems as well as training sessions, as though we were right next to you. We also offer both remote and on-site training, for those looking to improve their processes and take their business to the next level.
Technical Support
Foresiight takes pride in their software offerings and never want to see poor customer experiences through inadequate or poorly setup hardware. That is why we have our own experienced tech team to help with initial setup, and to point you in the right direction when it comes to your network and IT equipment configuration. Whether you’re looking for ERP software for wholesale, retail or pharmacy – we’ll ensure that you have the technical support you need.